Yesterday, Cathy and I picked up our wedding photos from the studio. After the photo shoot, we had gone to the studio on two occasions prior to picking up our photos. The first was to choose the 46 pictures to be used in creating our album [originally signed up for 36, adding 4 by opting out of a wall scroll, and purchased an additional 6 at a third the listed price after some bargaining]. The second visit was to recheck the photos that had been Photoshopped together and make some final adjustments.
Our package included a small-sized and large-sized photo album. While checking these items I became quite unimpressed with the level of quality control at this studio. While thumbing through the larger album we had noticed several pages were tacky on the corners of the photos from whatever they used to glue the photos to the pages. When we brought this up our salesperson had replied somewhat embarrassingly, “Oh, just wash it a little and it will be okay.” I replied with a look as to imply that this would be done by her and we would not be taking the album home in that condition.
Upon closer examination of the large album we noticed a handful of pages that were glued unevenly where air was trapped between the photos and the album. At this point it was quite apparent that in exchange for someone’s carelessness while making this album they would be rewarded by redoing it.
Many wedding albums in Taiwan have sappy and somewhat nonsensical Chinglish poems adorning the photographs. I think the only part in the planning process while in the studio that I had any part in was that there was to be no such poems in our album, that this was to be the first Chinglish-free wedding album ever created in Taiwan. Needless to say, we were looking at one of the photos in the large album and noticed the word “more” and a few other words written on the page. The words were upside down and faint. We brought up that these needed to be removed seeing as they had to reprint the large album anyway. Our salesperson than in defense stated that, “Well, you didn’t see it when you came in to view the photos those two times.” A small exchange erupted between my fiancée and the salesperson about the size of the computer monitor versus the size of the printed photograph in question. So the humongous album, the one that will be viewed at our wedding in December and probably never opened again will be redone. Luckily, we haven’t paid our total bill yet.
As for the photos themselves, I took a set of the mini-cards that are handed out to guests at the reception to my coworkers to see. Everyone seemed to like the photos a lot. Catherine and I find them nice ourselves, but none of them really scream of excellence in my opinion [especially the outdoor shots]. Maybe I was expecting too much or maybe we should have coughed up 20-40% more to get the photos done at a studio in Taichung or Taipei.
Other photos can be viewed here.